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At Suppliermerchant, we stand behind our luxury accessories quality. We want you completely satisfied with your sunglasses, scarves, or belts purchase.
You have 30 days from delivery to return items for a full refund or exchange. Items must be unworn, undamaged, with original packaging and tags.
All accessories purchased from suppliermerchant.world or our Alexandria showroom are eligible for return under these conditions.
Contact us at chat@suppliermerchant.world or call +1 703-470-8556 to initiate a return. We'll provide instructions and a return authorization number.
We provide prepaid return shipping labels for US returns. For international returns, customers cover return shipping costs.
Refunds are processed within 5-7 business days after we receive and inspect your return. Refunds go to the original payment method.
To exchange for a different style, size, or color, contact us. We'll ship your replacement once we receive your return.
If you receive a damaged item, contact us immediately. We'll arrange a replacement or full refund at no cost. Please provide photos.
Items showing wear, alteration, or damage cannot be accepted. Custom or personalized accessories may be non-returnable unless defective.
Need help with a return? Contact us:
Suppliermerchant
1225 King St, Alexandria, VA 22314
Phone: +1 703-470-8556
Email: chat@suppliermerchant.world